Comment by felixrieseberg

Comment by felixrieseberg 20 hours ago

73 replies

Hi, Felix from the team here, this is my product - let us know what you think. We're on purpose releasing this very early, we expect to rapidly iterate on it.

(We're also battling an unrelated Opus 4.5 inference incident right now, so you might not see Cowork in your client right away.)

deanc 19 hours ago

Your terms for Claude Max point to the consumer ToS. This ToS states it cannot be used for commercial purposes. Why is this? Why are you marketing a product clearly for business use and then have terms that strictly forbid it.

I’ve been trying to reach a human at Anthropic for a week now to clarify this on behalf of our company but can’t get past your AI support.

  • jszymborski 18 hours ago

    > I’ve been trying to reach a human at Anthropic...

    This is a bit of an ironic phrase.

    • flakeoil 3 hours ago

      It's even more ironic that the AI support cannot answer it.

  • yencabulator 15 hours ago

    > [consumer] ToS states it cannot be used for commercial purposes

    Where? I searched https://www.anthropic.com/legal/consumer-terms for commercial and the only thing I can see is

    > Evaluation and Additional Services. In some cases, we may permit you to evaluate our Services for a limited time or with limited functionality. Use of our Services for evaluation purposes are for your personal, non-commercial use only.

    All that says to me is don't abuse free trials for commercial use.

    • deanc 9 hours ago

      The terms in Europe are different:

      > These Terms apply to you if you are a consumer who is resident in the European Economic Area or Switzerland. You are a consumer if you are acting wholly or mainly outside your trade, business, craft or profession in using our Services.

      > Non-commercial use only. You agree that you will not use our Services for any commercial or business purposes

  • falloutx 19 hours ago

    Speaking from experience the support is mostly automated it seems and it takes 2 weeks to reach a real human (could be more now). Vast majority of reddit threads also say similar timelines.

    • Aeolun 6 hours ago

      For Claude? I just don’t have that experience. I talk to the stupid AI for a bit, get nothing helpful, and more or less half a day later some human jumps in to tell me that I’ve already tried everything possible. But it’s a human? Support seems responsive, just not very helpful.

    • scottyah 16 hours ago

      Many devs and PMs are very receptive on X

      • deanc 7 hours ago

        Tried two so far, and now given up. I mean it's not always their responsibility to respond to everyone's gripes and unfortunately this is a legal issue so it's probably not wise for them to comment although getting an official response to this would be nice.

  • [removed] 17 hours ago
    [deleted]
  • concinds 19 hours ago

    > Why are you marketing a product clearly for business use

    Huh? Their "individual" plans are clearly for personal use.

    • deanc 19 hours ago

      Is that why you can enter a business id on the payment form? Just read the marketing page [0]. The whole thing is aimed at people running a business or operating within one.

      [0] https://claude.com/pricing/max

      • concinds 18 hours ago

        I hadn't seen that page, only the main pricing page, so I take it back.

      • [removed] 17 hours ago
        [deleted]
    • michaelt 18 hours ago

      Are we or are we not in a thread entitled "Cowork: Claude Code for the rest of your work" ? :)

      • scubbo 16 hours ago

        tbf, individuals do work that is not their employment (I was actually _more_ excited about this for my personal TODO lists than for my Real Adult Job, for which things like Linear already exist) - but I take your point.

    • andyferris 15 hours ago

      The organization plans don't work for very small organizations, for one (minimum 5 seats). Any solopreneur or tiny startup has to use individual plans.

bashtoni 19 hours ago

Hi Felix!

Simple suggestion: logo should be a cow and and orc to match how I originally read the product name.

dcreater 14 hours ago

AI and Claude Code are incredible tools. But use cases like "Organize my desktop" are horrible misapplications that are insecure, inefficient and a privacy nightmare. Its the smart refrigerator of this generation of tech.

I worry that the average consumer is none the wiser but I hope a company that calls itself Anthropic is anthropic. Being transparent about what the tool is doing, what permissions it has, educating on the dangers etc. are the least you can do.

With the example of clearing up your mac desktop: a) macOS already autofolds things into smart stacks b) writing a simple script that emulates an app like Hazel is a far better approach for AI to take

tildef 19 hours ago

Looks cool, and I'm guilty as charged of using CC for more than just code. However, as a Max subscriber since the moment it was a thing, I find it a bit disheartening to see development resources being poured into a product that isn't available on my platform. Have you considered adding first-class support for Linux? -- Or for that matter sponsoring one of the Linux repacks of Claude Desktop on Github? I would love to use this, but not if I need to jump through a bunch of hoops to get it up and running.

  • olliepro 11 hours ago

    Can Claude code jump through the hoops for you?

politelemon 19 hours ago

Hi there, your training and inference rely on the openness of Linux. Would you consider giving something back with Claude for Linux?

andreygrehov 2 hours ago

Why do all similar demos show “prep the deck” use case as if everybody is building power point slides all day long?

Recursing 20 hours ago

What probability would you give for Linux support for Claude Desktop in 2026?

  • apstls 16 hours ago

    Is it wrong that I take the prolonged lack of Linux support as a strong and direct negative signal for the capabilities of Anthropic models to autonomously or semi-autonomously work on moderately-sized codebases? I say this not as an LLM antagonist but as someone with a habit of mitigating disappointment by casting it to aggravation.

    • meowface 13 hours ago

      Disagree with what you wrote but upvoted for the excellent latter sentence. (I know commenting just to say "upvoted" is - rightfully - frowned upon, but in lampshading the faux pas I make it more sufferable.)

  • yencabulator 15 hours ago

    FYI it works. The GUI is a bit buggy, sometimes you need to resize the window to make it redraw, but.. try it?

hoss1474489 19 hours ago

Beachball of death on “Starting Claude’s workspace” on the Cowork tab. Force quit and relaunch, and Claude reopens on the Cowork tab, again hanging with the beachball of death on “Starting Claude’s workspace”.

Deleting vm_bundles lets me open Claude Desktop and switch tabs. Then it hangs again, I delete vm_bundles again, and open it again. This time it opens on the Chat tab and I know not to click the Cowork tab...

  • carlosbaraza 2 hours ago

    Same thing for me. It crashes. Submitted a report with the "Send to Apple" report, not sure if there is any way the team can retrieve these reports.

  • marshallofsound 19 hours ago

    Can you submit feedback and attach your logs when asked?

    • hoss1474489 18 hours ago

      I haven’t found any place to do that.

      • marshallofsound 18 hours ago

        Should be a feedback button (like a megaphone) next to your profile name in the bottom of the left sidebar.

tkgally 13 hours ago

You released it at just the right time for me. When I saw your announcement, I had two tasks that I was about to start working on: revising and expanding a project proposal in .docx format and adapting some slides (.pptx) from a past presentation for different audience.

I created a folder for Cowork, copied a couple of hundred files into it related to the two tasks, and told Claude to prepare a comprehensive summary in markdown format of that work (and some information about me) for its future reference.

The summary looked good, so I then described the two tasks to Claude and told it to start working.

Its project proposal revision was just about perfect. It took me only about 10 more minutes to polish it further and send it off.

The slides took more time to fix. The text content of some additional slides that Claude created was quite good and I ended up using most of it, but the formatting did not match the previous slides and I had to futz with it a while to make it consistent. Also, one slide it created used a screenshot it took using Chrome from a website I have built; the screenshot didn’t illustrate what it was supposed to very well, so I substituted a couple of different screenshots that I took myself. That job is now out the door, too.

I had not been looking forward to either of those two tasks, so it’s a relief to get them done more quickly than I had expected.

One initial problem: A few minutes into my first session with Claude in Cowork, after I had updated the app, it started throwing API errors and refusing to respond. I used the "Clear Cache and Restart" from the Troubleshooting menu and started over again from the start. Since then there have been no problems.

mastercheif 19 hours ago

Hi Felix, this looks like an incredible tool. I've been helping non-tech people at my org make agent flows for things like data analysis—this is exactly what they need.

However, I don't see an option for AWS Bedrock API in the sign up form, is it planned to make this available to those using Bedrock API to access Claude models?

pikseladam 7 hours ago

Do you expect more token usage with it or will Anthropic change the limits of user token limit in the future?

skybrian 15 hours ago

Being able to undo any changes that Cowork makes seems important. Any plans for automatic snapshots or an undo log?

VadimPR 9 hours ago

Would love to see a Linux native application for this, after all a lot of folks are using it more and more these days.

RamblingCTO 19 hours ago

Was looking forward to try it, but just processing a notion page and prepare an outline for a report breaks it: This is taking longer than usual...(14m 2s)

/e: stopped it and retried. it seems it can't use the connectors? I get No such tool available

kace91 19 hours ago

Question: I see that the “actions hints” in the demo show messaging people as an option.

Is this a planned usecase, for the user to hand over human communication in, say, slack or similar? What are the current capabilities and limitations for that?

9dev 19 hours ago

Hey Felix, would love to give you feedback, but the language redirect of the website is trying to route me to de-de, and thus I can't see the page.

You might want to fix this.

  • marshallofsound 19 hours ago

    I think this should be fixed now. If not can you tell me the URL you're getting redirected to.

tekacs 20 hours ago

Hullo! Congrats on shipping this, it looks great!

I'm very curious about what you mean by 'cross device sync' in the post?

oidar 18 hours ago

Congrats! I'll be working this out. It doesn't seem that you can connect to gmail currently through cowork right now. When will the connectors roll out for this? (Gmail works fine in chats currently).

bibimsz 12 hours ago

would like to be able to point at aws bedrock models like i can with claude code

motoboi 17 hours ago

Please give me access via api key

  • motoboi 3 hours ago

    What I mean is: I use Claude code A LOT via API, through vertex.

    Please make this accessible via api key too.

dabedee 20 hours ago

It's great and reassuring to know that, in this day and age, products still get made entirely by one individual.

> Hi, Felix from the team here, this is my product - let us know what you think. > We're on purpose releasing this very early, we expect to rapidly iterate on > it.

> (We're also battling an unrelated Opus 4.5 inference incident right now, so > you might not see Cowork in your client right away.)

  • felixrieseberg 20 hours ago

    Oh, to be clear, I have a team of amazing humans and Claude working with me!

  • glemion43 19 hours ago

    Not sure what your issue is.

    It's very common to say that it's my product. He also clearly stated that 'from the team '