Comment by falloutx
Speaking from experience the support is mostly automated it seems and it takes 2 weeks to reach a real human (could be more now). Vast majority of reddit threads also say similar timelines.
Speaking from experience the support is mostly automated it seems and it takes 2 weeks to reach a real human (could be more now). Vast majority of reddit threads also say similar timelines.
For Claude? I just don’t have that experience. I talk to the stupid AI for a bit, get nothing helpful, and more or less half a day later some human jumps in to tell me that I’ve already tried everything possible. But it’s a human? Support seems responsive, just not very helpful.