Comment by add-sub-mul-div
Comment by add-sub-mul-div a day ago
"Brand damage" is a pre-2020s way of thinking. Brands are openly degrading themselves for short term results now and have found that it's sufficiently tolerated.
Comment by add-sub-mul-div a day ago
"Brand damage" is a pre-2020s way of thinking. Brands are openly degrading themselves for short term results now and have found that it's sufficiently tolerated.
Right, I'm saying brand damage isn't so much a thing anymore, with the way so much has enshittified and those brands survive. There's still some nonzero risk to it, but certainly where tech companies are involved it's not as feared as it traditionally has been.
I'm sad to say it works on me. Sometimes I know I want an AI response. Instead of going to an AI provider, I just type the prompt into the url bar and Google via enter. Because I'll know I'll get googled AI blurb.
I used to write my search query in search terms, now I write it as an AI prompt.
See, this makes perfect sense... if the thing were actually reliable enough, but the current implementation is wrong a disturbingly high percent of the time.
If anything they should be throwing more money at it right now to get people hooked, then use a cheaper model later once people have already incorporated it into their workflows.
> sufficiently tolerated.
just to point out that if consumers tolerated changes, then by definition, there isn't brand damage.
what that tolerance level is cannot be know with 100% confidence ahead of time and I would argue that a business should have principles that build long-term customer value (and hence business value) rather than being short-term focused.