Comment by aorloff 3 days ago
I gotta tell you man, if you can find someone in charge at the backend of the Home Depot and let them hire you as a systems uptime troubleshooter you would easily make any salary you could name for them tenfold.
I at at a Home Depot like 10 times a week and let me tell you, they have a major systems problem that is making their operations look like a joke
I've worked with a vendor listing products in their IDM (Item Data Management) System. IIRC, it's from https://www.stibosystems.com/ . From a SMB vendor supplying one type of product it's frustrating to work with, with a lot of back and forth and workflows for verifying all manner of compliance with data quality, global regulations, and laws. From their internal perspective, it's probably the bee's knees, supporting a wide variety of taxonomies, considering the variety of products they sell & support, some rather dangerous and hazardous.
From looking over the shoulders of the staff, some aspects of the system that I've seen as a supplier are directly visible to them too.
>you would easily make any salary you could name for them tenfold.
>I at at a Home Depot like 10 times a week
And yet you still go to Home Depot, so from their perspective it's not an existential issue. Probably the biggest thing companies have learned recently is that they don't need 99.99% uptime, people will accept degraded performance because "that's just how technology works".
I am at 10 different supply stores too, Lowes, Ashby, Truitt and I get a shit ton of stuff delivered.
Everyone competes on price, so when I see everyone at Home Depot with their thumbs up their asses because the computers are down, I know that Ashby is eating their lunch on the margin. I'm sure Home Depot has enormous economies of scale that make up for it, but this is a current issue.
I think it's still a mostly correct conclusion. Pretty much everywhere you look across services, they've been cooked to their bones. Have you noticed that supermarkets seem to have, like, 1/5th the employees they did before? Since when is 1 open lane on a Saturday night and a 30 minute wait acceptable?
Well, since we've accepted it. Everything kind of sucks and barely works, but it doesn't matter, because we ultimately put up with it.
~~~Problems on purpose because they don't spend the time to fix it IE not going to hire anyone to fix shit because they still make billions this broken way~~~~
Funny you mention, I'm actually working on that, too. There's an internal career portal with a large variety of backend jobs. No interviews, follow-ups, or anything yet.