Comment by meindnoch
I had the opposite once with Uber. I paid regular price (UberX or whatever it's called), then a guy showed up in a black BMW 530 with leather seats.
I had the opposite once with Uber. I paid regular price (UberX or whatever it's called), then a guy showed up in a black BMW 530 with leather seats.
Of course, that happens, but the point is that it's a crapshoot, and you don't know what you're gonna get until the driver confirms, and you don't know what the car's actual condition is until you get in. And regardless, it's always reasonable for someone to provide you a better service/product than you paid for, but it's never ok to do the opposite.
With Waymo, you know what you're going to get every time. I've also never experienced a Waymo interior that was in bad shape when I got in the car, though I'm sure that does happen to people.
I've had the same many many times. I think almost universally it's fair that the product/provider upgrades your experience when you agree to pay for something, but when they are specifically telling you "pay x and we'll give you y" and then they give you <y that's, I think, shitty.