Comment by carlosjobim
Comment by carlosjobim 4 days ago
Expand your perspective. Things happen at 3AM in the real world. A tree falls over a power line in a storm, etc.
Comment by carlosjobim 4 days ago
Expand your perspective. Things happen at 3AM in the real world. A tree falls over a power line in a storm, etc.
What kind of "automated contingency process" is going to drive down a rural road in a blizzard with a chainsaw to get a tree of the power line?
Even the best organizations have emergencies, that's just life. A business which has everything perfectly automated and organized to handle anything that happens is also a business that has no employees, because they won't need anybody working for them.
Huh. There are supposed to be dedicated pre-scheduled staff for it. If a storm is forecasted, the power companies have staff already waiting in trucks, ready to go anywhere in their designated zones. They are getting double or triple pay for it too if it's outside regular hours. Do not make the mistake of confusing it with waking someone up.
I know people who work with this stuff and are home on-call (and paid for that). A forecast is never 100% accurate? Very few people prefer to sit waiting in a truck for nothing to happen, rather than being on-call in their cozy home with their family.
Indeed. Things happen, but in a well-functioning firm, they're supposed to be auto-handled by automated contingency processes that have already planned for it, with actions that are already in place. Alternatively, they have dedicated staff, possibly offshore, and onshore if needed. It is only at dysfunctional firms that one has to wake up for it.