Comment by OutOfHere
Indeed. Things happen, but in a well-functioning firm, they're supposed to be auto-handled by automated contingency processes that have already planned for it, with actions that are already in place. Alternatively, they have dedicated staff, possibly offshore, and onshore if needed. It is only at dysfunctional firms that one has to wake up for it.
What kind of "automated contingency process" is going to drive down a rural road in a blizzard with a chainsaw to get a tree of the power line?
Even the best organizations have emergencies, that's just life. A business which has everything perfectly automated and organized to handle anything that happens is also a business that has no employees, because they won't need anybody working for them.