Comment by AlexandrB

When I was a founding engineer at a(n ill-fated) startup, we used an AI product to transcribe and summarize enterprise sales calls. As a dev it was usually a waste of my time to attend most sales meetings, but it was highly illustrative to read the summaries after the fact. In fact many, many of the features we built were based on these action items.

If you're at the scale where you have corporate intranet, like Confluence, then yeah AI note summarizing will feel redundant because you probably have the headcount to transcribe important meetings (e.g. you have a large enough enterprise sales staff that part of their job description is to transcribe notes from meetings rather than a small staff stretched thin because you're on vanishing runway at a small startup.) Then the natural next question arises: do you really need that headcount?

I thought the point of having a meeting-notes person was so that at least one person would pay attention to details during the meeting.

What is the problem?

Notes are valuable for several reasons.

I sometimes take notes myself just to keep myself from falling asleep in an otherwise boring meeting where I might need to know something shared (but probably not). It doesn't matter if nobody reads these as the purpose wasn't to be read.

I have often wished for notes from some past meeting because I know we had good reasons for our decisions but now when questioned I cannot remember them. Most meetings this doesn't happen, but if there were automatic notes that were easy to search years latter that would be good.

Of course at this point I must remind you that the above may be bad. If there is a record of meeting notes then courts can subpoena them. This means meetings with notes have to be at a higher level were people are not comfortably sharing what every it is they are thinking of - even if a bad idea is rejected the courts still see you as a jerk for coming up with the bad idea.

I agree, and my vision of this is that instead of notes, the meeting minutes would be catalogued into a vector store, indexed by all relevant metadata. And then instead of pre-generated notes, you'll get what you want on the fly, with the LLM being the equivalent of chatting with that coworker who's been working there forever and has context on everything.

You can probably buy another neural net SAAS subscription to summarize the summaries for you :)