Comment by pyfon

Comment by pyfon 2 days ago

1 reply

Oof! I'd rather be half way through fixing the problem while the customer first discovers it.

Unless you have 1 customer who lives in the same time zone or something.

I'd understand not wanring to be being woken up from a page for a small operation though.

bitbasher a day ago

In my experience, most customers are amazed you even respond to their email. If you fix a bug or issue within 24 hours they are amazed.