Comment by bitbasher
In my experience, most customers are amazed you even respond to their email. If you fix a bug or issue within 24 hours they are amazed.
In my experience, most customers are amazed you even respond to their email. If you fix a bug or issue within 24 hours they are amazed.
Very true - our goal is to help companies keep their customers amazed. Especially when starting out with early adopters. Though perhaps not something that can scale as easily.