Comment by unsupp0rted

Comment by unsupp0rted 2 days ago

3 replies

Disparaging these companies for making products people want while writing angry posts that these companies aren't doing what you want.

Apple and Meta should use their amazing technology for accessibility. And maybe they are or will. But they owe me nothing.

If I don't want their products I don't have to buy them. If I don't want their stock I don't have to invest in it.

walterbell 2 days ago

Dear unsupp0rted,

> If I don't want their products I don't have to buy them.

The U.S. Federal Trade Commission (FTC) has helpful communication with vendors about promises made to consumers. Customer feedback on commercially advertised features is usually considered valuable market research.

Sep 2024, https://mashable.com/article/meta-rayban-smart-glasses-be-my...

> The Ray-Ban Meta Smart Glasses are entering a new market, as the company announces a new collaboration with accessibility service provider Be My Eyes that will help wearers get the assistance they need.

May 2023, https://www.apple.com/newsroom/2023/05/apple-previews-live-s...

> Apple today previewed software features for cognitive, vision, hearing, and mobility accessibility, along with innovative tools for individuals who are nonspeaking or at risk of losing their ability to speak. These updates draw on advances in hardware and software, include on-device machine learning to ensure user privacy, and expand on Apple’s long-standing commitment to making products for everyone.

Mar 2008, Steve Jobs, Apple co-founder and CEO, https://allaboutstevejobs.com/verbatim/interviews/fortune_20...

  Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.
gorjusborg 2 days ago

> If I don't want their products I don't have to buy them.

You see thats why there is so much negative sentiment toward these glasses.

Meta, in their insatiable hunger for data, is trying to convince people to pay to record my life.

I have chosen not to use anything Meta, I will not purchase these abominations, yet I still have to deal with morons who pay to do their data collection.

georgemcbay 2 days ago

> Disparaging these companies for making products people want while writing angry posts that these companies aren't doing what you want.

I'm not seeing the "angry posts" you are referencing here. Neither the HN post you're replying to nor the linked post come off as angry to me. Disappointed, perhaps.

And that aside... NOT disparaging these companies certainly isn't getting them to do the right thing. Informing others who might not otherwise be in a situation where they are aware of these deficiencies seems to me the most likely way to exert subtle pressure to get these companies to do the right thing eventually.