Comment by walterbell

Dear unsupp0rted,

> If I don't want their products I don't have to buy them.

The U.S. Federal Trade Commission (FTC) has helpful communication with vendors about promises made to consumers. Customer feedback on commercially advertised features is usually considered valuable market research.

Sep 2024, https://mashable.com/article/meta-rayban-smart-glasses-be-my...

> The Ray-Ban Meta Smart Glasses are entering a new market, as the company announces a new collaboration with accessibility service provider Be My Eyes that will help wearers get the assistance they need.

May 2023, https://www.apple.com/newsroom/2023/05/apple-previews-live-s...

> Apple today previewed software features for cognitive, vision, hearing, and mobility accessibility, along with innovative tools for individuals who are nonspeaking or at risk of losing their ability to speak. These updates draw on advances in hardware and software, include on-device machine learning to ensure user privacy, and expand on Apple’s long-standing commitment to making products for everyone.

Mar 2008, Steve Jobs, Apple co-founder and CEO, https://allaboutstevejobs.com/verbatim/interviews/fortune_20...

  Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.