Comment by madamelic

That's just insane. And it's not a subscription you can ever stop paying unless you get rid of the 5000EUR bed itself. Absolutely a dealbreaker.

What if they increase the fee to 30EUR a month? Or 50EUR a month? That's guaranteed to happen once main product sales start slowing down and investors still want their quarterly gains.

Yeah, am getting a little worried about that.

I am kind of waiting for the other shoe to drop because the company has been nothing but amazing when it comes to their support. It has sprung a leak three times, about once every 18 months, and they've always replaced it with no additional payment.

I have a feeling next time it's going to involve a lot of cash being exchanged and I'll be faced with a choice.

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The subscription thing is very much a bummer. I hadn't figured out why they weren't shaking me down for it until I also put together the grandfathered in thing. It is extremely distasteful to have a required (?) subscription on a product that is this expensive.

I don't entirely get how spending $2k - $5k on a bed system (not a mattress!) isn't enough. Just pure fuckin' greed if I am being honest.

I get they need to make money and their product isn't a monthly or yearly re-purchase but it's just short-sighted.

Like let's be real honest here: their product almost certainly doesn't cost anywhere near $5k in materials. The margins on their product are likely already completely stupid. My guess-timate would be maybe $500 in parts. It's literally just a pump that heats or cools water that is app-controlled... not exactly anything crazy. If you look at something like Withings sleep tracker, it's $130 so even the fancy pants sleep tracking stuff isn't some crazy tech even if we take Withings' margins as the actual price.

Never heard of them, temperature control sounds amazing. How is this product from a privacy perspective? Is the data kept local or is it some cloud service that tracks all metrics?

How do they work thermodynamically? It should make the room hotter, but I guess you don’t notice because the surface you are touching gets colder? Is it a closed loop heat exchanger or is it evaporative?

Is it _that_ much better than a wifi-controlled two-zone electric blanket?

I imagine most soundbars cheat since consumer protection is dead, but they're still better (and more convenient) than two simple speakers.

They use feedback microphones to tune the output to bounce off of the walls. Or at least that’s what they claim.

You can buy only a replacement mug (without coaster/charger). Also, get in contact with customer support mentioning the battery, they usually offer a discount code.

Oh, I wasn't even aware they were that much. I could've sworn they were like $70 - $90 last I saw.

That sucks.

Yes, sleep.me. I had their Ooler and recently upgraded to the Dock Pro.

https://www.monoprice.com/product?p_id=43305

I guess _technically_ it's right at $1000 but you'll really struggle to find any big monitor for under $1000.