Comment by DarmokJalad1701

> - EightSleep

I would agree. Except that now they seem to make it so that it is pretty pointless without a subscription. Kind of sucks that you have to pay $15/month to actually use the product after paying close to $2000 for the product.

I still use mine only because I was grandfathered in to be able to set temperature set-points without a subscription.

If I were to need another one, I would look for an option without a subscription.

k4rli 6 days ago

That's just insane. And it's not a subscription you can ever stop paying unless you get rid of the 5000EUR bed itself. Absolutely a dealbreaker.

What if they increase the fee to 30EUR a month? Or 50EUR a month? That's guaranteed to happen once main product sales start slowing down and investors still want their quarterly gains.

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madamelic 6 days ago

Yeah, am getting a little worried about that.

I am kind of waiting for the other shoe to drop because the company has been nothing but amazing when it comes to their support. It has sprung a leak three times, about once every 18 months, and they've always replaced it with no additional payment.

I have a feeling next time it's going to involve a lot of cash being exchanged and I'll be faced with a choice.

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The subscription thing is very much a bummer. I hadn't figured out why they weren't shaking me down for it until I also put together the grandfathered in thing. It is extremely distasteful to have a required (?) subscription on a product that is this expensive.

I don't entirely get how spending $2k - $5k on a bed system (not a mattress!) isn't enough. Just pure fuckin' greed if I am being honest.

I get they need to make money and their product isn't a monthly or yearly re-purchase but it's just short-sighted.

Like let's be real honest here: their product almost certainly doesn't cost anywhere near $5k in materials. The margins on their product are likely already completely stupid. My guess-timate would be maybe $500 in parts. It's literally just a pump that heats or cools water that is app-controlled... not exactly anything crazy. If you look at something like Withings sleep tracker, it's $130 so even the fancy pants sleep tracking stuff isn't some crazy tech even if we take Withings' margins as the actual price.

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