Comment by Loughla 10 months ago
The quote of hers, "If you're alone in the kitchen and you drop the lamb, you can always just pick it up. Who's going to know?" Is modified and used for anytime my family drops something.
That woman was a cultural treasure.
A friend in high school that worked at a steak house chain called it “floor spice”. He said it was often intentionally applied when rude customers demanded their steak be cooked more. Never send back food.
The bad part about asking them to re-cook a steak (assuming it's over, and they have to start with a new one), is that you've had your bread, salad, appetizer, and by the time twenty minutes goes by and they bring you a new steak, everyone else is done eating, you're probably no longer hungry...so then you take your $65 steak home to eat the next day.
The only meal i can remember sending back was a steak I ordered rare and got medium well. It was $45 and the only thing on my plate besides some asparagus.
People make excuses about restaurants being afraid to cook meat rare. Don’t let me order it then!
Now I’ll only order steak at a steakhouse.
If a customer noticed and called a cook out for intentionally dropping their food on the floor and serving it to them i think that would be the death of the restaurant. Or at least cause the local health department to get very interested. What most likely happens is the customer doesn't even realize. If that's the case, then from the customer's perspective it didn't even happen so what's the point of doing it in the first place? You got revenge on no one.
Likewise even if the customer is a dick, you don't sabotage their food. Both sides are in the wrong.
Your friend worked there to pay bills. Was hired to fulfill certain tasks, enabling that steakhouse to provide its advertised services to its clients. Adhering to certain quality standards, to sufficiently satisfy the client-business contract.
Never provide substandard work. Your friend simply showed (or at least witnessed) bad work ethics.
I call it concrete seasoning when I drop something off the grill