Comment by rfrey
> Never send back food.
I like my steak rare. But if someone doesn't, and the kitchen messes it up, the correct response is to either choke it down, or leave a $65 meal uneaten on your plate?
> Never send back food.
I like my steak rare. But if someone doesn't, and the kitchen messes it up, the correct response is to either choke it down, or leave a $65 meal uneaten on your plate?
The only meal i can remember sending back was a steak I ordered rare and got medium well. It was $45 and the only thing on my plate besides some asparagus.
People make excuses about restaurants being afraid to cook meat rare. Don’t let me order it then!
Now I’ll only order steak at a steakhouse.
So you rather leave a bad rating for the business, affecting everyone working there by potentially turning customers away, because of someone's ("teenager", "young person", etc. pipapo) substandard work effort?
Solving problems like this is why God made front-of-house managers. Ask for one - politely, and with clarity that you're not blaming your server or indeed anyone individually for anything - behave yourself like a grownup in the resulting conversation, and it's amazing how well things can go.
I know, I know, the Karen stereotype. But that isn't about conversations on the quality of service; it's about nominal adults behaving shamefully childish in public. Median American public behavior, especially in restaurants, sets a bar so shockingly low that anyone capable of disciplining their emotions in the slightest degree easily excels it.
The bad part about asking them to re-cook a steak (assuming it's over, and they have to start with a new one), is that you've had your bread, salad, appetizer, and by the time twenty minutes goes by and they bring you a new steak, everyone else is done eating, you're probably no longer hungry...so then you take your $65 steak home to eat the next day.