Comment by ghaff

Comment by ghaff 6 hours ago

9 replies

Mattresses have been especially bad for a long time. For refrigerators, you can look at consumer reports and wirecutter--and you can reasonably do some evaluation at your local big box appliance store. I wouldn't buy based on a random web search though.

frontiersummit 4 hours ago

It has always felt to me that Wirecutter focuses on only one end of the Pareto curve ("what is the very best XXXX that money can buy, within reason") and ignores the middle of the curve where most people are actually shopping ("what is the best XXXX that I can get for $XXX"). It also seems to reliably ignore brands from Mainland China (Hisense, Midea, etc). I guess It makes obvious sense to court rich (or at least price-insensitive) readers.

  • ghaff 4 hours ago

    Whether or not it started that way, yes, it makes sense to recommend brands that New York Times subscribers are familiar and comfortable with. I'll buy a GE Profile refrigerator or Bosch dishwasher. Not some Chinese brand I've never heard of and have no idea what the service situation will be with. Makes perfect sense to me and I'm in that demographic. Especially with major appliances and things I can buy at the local big box store seems to make perfect sense to not buy things you have to go to Alibaba to obtain.

    It's not about being price insensitive but recommending things that are relatively mainstream and that don't seem risky, especially for major purchases that have to be installed and potentially serviced.

    (Did have a service issue on my recent GE Profile refrigerator but it took one phone call and was a no-brainer.)

    But you're probably right in general. Wirecutter mostly doesn't recommend unknowns it thinks are potentially bargains. Which I probably wouldn't do in its position either.

groby_b 5 hours ago

Wirecutter's gone downhill after the NYT purchase as well. The Spruce seems somewhat better (but is also part of a huge web site family, so caveat emptor)

Either you do deep research, or you find a trusted friend to advise you. The Internet is largely useless at this point.

  • ghaff 5 hours ago

    I think Wirecutter is still a decent source; they probably won't steer you too far wrong if you're not too picky. But nothing, including your trusted friends, is an all-knowing oracle if only because their tastes and priorities are probably different from yours. Certainly pre-Internet there were few enough reliable sources of recommendations--maybe some specialist magazines but even those were far from perfect.

  • sheepolog 3 hours ago

    > or you find a trusted friend to advise you

    I think there's an opportunity here for a review platform that only shows you reviews from individuals that you personally trust. "Find a trusted friend" but for the internet.

    • parpfish 3 hours ago

      The problem with reviews from individuals (trusted friends or complete strangers), is that for major purposes they only get to deeply evaluate a single product. So they could tell you if they are happy with the fridge they bought, but they wouldn’t be able to do a detailed comparison between multiple fridges.

      This will lead to you getting a product that’s good enough, but there may be a superior quality/value option that you don’t know about

    • bee_rider 2 hours ago

      Could have been an interesting application for social networking. (Friend of a friend)^n. I’d probably trust most of my friends, and most of their friends, not to be bots. Probably want to see the links, past that.