jes5199 2 days ago

no, the GM-branded one that won't void my warrantee

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  • evanelias 2 days ago

    They made it ridiculously convoluted to order. You need to use the awful MyChevrolet app, and click your initials in the corner. From there, select "Public Charging". After it loads, there should be a Tesla-related option to click towards the top. (If it's missing, force-kill the app and relaunch and try again. I had to do that, even though I was already running the latest version of the app.)

    Next you'll need to enter a credit card, and then X out of the confirmation screen. Finally you'll get a link to order the adapter, which you can only access in a web view inside the MyChevrolet app.

    The web view will show multiple discount codes regarding parts, but none of the %-off ones do anything for this order, only the free shipping one works on this. Also don't click the outermost X during the order process, since this will close the web view and make you start over. At times you'll need to click an "inner" X below that. It's one of the worst order interfaces I've ever seen.

    Oh, and the first time I actually made it through the full checkout process, it gave me an error and said to try again later. But it wouldn't let me try again later (couldn't resubmit my order/cart) so I had to start from scratch for like the third time.

    Also the adapter is already on backorder, so there's no estimation of when this will actually ship.

    I think I'm never buying a GM car ever again.

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    • jes5199 a day ago

      thank you. I was able to follow these instructions. One must wonder how they managed to sell out of these adapters while making it so difficult to place an order.

      It asked me if I wanted to fill out a customer satisfaction survey, but the form to enter my phone number was broken so I was not able to.

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      • jes5199 a day ago

        their rewards program login is also broken, and I tried talking to their support chatbot and it told me to try during business hours and disconnected?? none of this inspires confidence

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        • evanelias a day ago

          Yeah, pretty much every single interaction I've ever had with GM/Chevy has gone this way :/ Feels like it's either an absolutely staggering level of incompetence, or the world's most effective team of sadists over there.

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    • cmrdporcupine a day ago

      Sigh. GM. I was so happy with my Volt. Was going to keep it until it rusted away. Until my wife totaled it last Friday. Now I'm shopping for a new car with the measly amount insurance will pay me out. And... what a sad state of affairs with GM. Discontinued the Bolt, and never evolved that line further, and the only thing in their lineup now are big honkin' trucks and SUVs. And I hear they're dropping Android Auto / CarPlay support.

      Way to blow their early mostly decent efforts in EV territory.

      I'd pick up a second hand Bolt if it wasn't for the fact that the fast charging situation with them is... not competitive.

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      • ellisv a day ago

        Do you need to fast charge often?

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