Comment by lordleft
Comment by lordleft 3 days ago
I've enjoyed Krazam's other videos, but at the risk of having the joke explained (and thus spoiled), what exactly is this lampooning? Not asking from a critical place, I legitimately am curious about dysfunctional business processes at other companies and want to know if people really are drowning in SaaS access requests
Lol, yes, you can extend this same bit to any team that deals with a lot of ops. Usually goes like this -
Too many requests come in for one team to handle. No budget to hire more bodies, or maybe you've already reached a point where that will no longer scale - the work can usually be automated completely, but stopping and taking the time to automate it will result in a 100% loaded team KPI's dropping significantly, meaning you'll almost never get management buy-in or any time to do it, leaving you in a perpetual cycle of manual work requests flooding in like in this scene.
I was kind of hoping the ending would be his tool worked and they all got laid off - actually seen this happen.