Tell HN: OpenAI now requires ID verification and won't refund API credits
205 points by retube 9 days ago
Just frustrated here: I credited my OpenAI API account with credits, and then it turns out I have to go through some verification process to actually use the API, which involves disclosing personal data to some third-party vendor, which I am not prepared to do. So I asked for a refund and am told that that refunds are against their policy.
So I'll be cancelling my chatgpt plus sub, disputing the card payment, and moving to deepseek.
Edit: Deepseek seems to be a lot cheaper than OpenAI
Edit 2: seems verification is only needed for gpt-5, gpt-4o seems to work without it
When they started doing this ID verification early this year, I expressed outrage on here, and was met by comments downplaying it saying "It's a given that soon the others will follow". I'm sure some of those came from people at OpenAI.
We're now at the end of the year and neither Google nor Anthropic nor any single other LLM provider does this. OpenAI does this because their CEO is SamA. That's it.