Comment by hennell

Impacted by phones removal of the pain of being in a queue sure. Due to phones seems to ignore all the comments that this "came out of nowhere" and wasn't seen before "2020".

It seems most likely that with pubs not so active over the pandemic, then operating with more socially distanced rules, new pub users just never learnt the "only used in pubs queueing system".

Which is a weird blindspot for the article, where they reference a normal queue as something from "border control", rather than then thing you do everywhere but the pub. Without the introduction to the system they just use the system they use everywhere else. And don't worry it takes longer because it's a convenient time to check your phone.