Comment by dvfjsdhgfv

> they auto-reject your quota request if you don't respond to their emails within 48 hours but their responses take 1-3 weeks

It boggles my mind anyone would base their business on their good will. By now it should be obvious that companies with a huge number of customers don't care about individual cases that much for obvious reasons. That's why they cut on customer support. You get much better support with smaller companies where you (as an individual or business) are much more important to them.