They have a robust KYC that appears to serve, at least in large part, as a way to stay off the shit list of companies with the resources to pursue recourse.
Source: went through that process, ended up going a different route. The rep was refreshingly transparent about where they get the data, why the have the kyc process (aside from regulatory compliance).
Ended up going with a different provider who has been cheaper and very reliable, so no complaints.
I’ve certainly never been asked to do KYC with Luminati after using them for hundreds of terabytes over the years.
It’s not like I’m using some bigco email address or given them any other reason to skip KYC either.
I think they should have requested KYC when I was complaining about being unable to log into gmail, but I’m not going to complain as long as the service works.
I don’t use Luminati for anything illegal though, so it’s possible they just have some super amazing abuse detection algorithms that know this.
Also not my experience, even though I’ve had to email them for whitelisting.
It might just be because my account is very old?
Yeah, they make you do a Skype interview (or probably Zoom interview nowadays). You could call this KYC or collateral, depending on your view of the company. It does limit the nefariousness of their clientele but I doubt they do much, or any, monitoring of actual traffic after onboarding (not for compliance reasons, anyway).