Comment by macshome
Back when I had cable internet we had a bizarre problem where the service would often stop working if it was very cold and raining. It had to be that specific combo as well.
- Just rain == good internet
- Just cold == good internet
- Cold + rain == bad internet
After a lot of head scratching the provider finally sent someone with a ladder to climb the poll. What they found was that the protective boot on the coax connection was bad. When it rained for a while water would seep into the coax connector. By itself this wasn’t too bad, but if it was also cold outside it would freeze. This would then force a gap between the threads of the socket and the cable, breaking the ground connection.
Previously, the connector had been replaced, but nobody had noticed the torn boot. This tech replaced both the connector and the boot and the problem was solved! It honestly was the best interaction with the cable company I have ever had. Only returning their hardware when switching to fiber felt almost as good.
I had a cable connection that would reliably drop during snowmelt. No other time. Snow? Fine. Rain? Fine. Only continued snowmelt would cause it to drop.
Eventually got fiber.