Comment by suzzer99
I got the brunt of this when Amazon banned me from KDP for life over a complete nonsense hallucination by a fraud detection bot.
I thought at some point I'd get to talk to a human who would immediately say "Oh this is ridiculous, sorry." Nope. I just got passed around between either more bots or offshore customer support employees, with I assume a gigantic incentive to not go against the fraud detection bot, until I ran out of appeals.
One of the most soul-sucking experiences I've ever gone through. I can't imagine the toxic culture that produced that system.