To many users, an app seems to be perceived as the blessed way to access the web. While on a mobile, they are mostly a way to organize symlinks or bookmarks. Except, off course a web browser does its best to protect the user while most apps don't.
Meanwhile I continue doing the Lords work by telling kids that apps are not the internet. Hopefully, that 95% percentage will eventually decrease.
Very good point, though I believe it's both market push and consumer expectation.
Because we have such limited control over our devices, they effectively provide the security of a jail locking down what users can do. That is appealing from a healthcare or banking perspective because it obfuscates the client-server API and gives exact control over the UI. As a bonus, the coffee chain gets to glean lots of details from your phone that would be unavailable in a browser.
As individuals we can do little more that push back: don't let yourself be trapped by coffee chains (go to a different one) and bother your bank's service line about having to use their app. The rest is up to government intervention, I fear.
>To many users, an app seems to be perceived as the blessed way to access the web. While on a mobile, they are mostly a way to organize symlinks or bookmarks. Except, off course a web browser does its best to protect the user while most apps don't.
That is an education problem. What do school computer courses teach these days? Do schools even have computer literacy classes anymore? Do they still teach students about the internet?
The OS is what protects the user. Have you ever seen the prompts asking the user if they want to share their location?
This made me realize, Firefox needs to create a launcher that just creates PWAs out of bookmarks (or vice versa). That way, people get the "app feel" without needing to download every single app.
It's not users who are pushing this. It started off with just superfluous but optional apps of websites. Now every year I find there is something I used to be able to do, which I now must own a smartphone to do. And it's not just getting discounts at coffee chains, it's increasingly stuff like accessing healthcare plan benefits, or verifying my identity for banking
A few sites throw up a blocking screen to download the app, which disappears once you spoof a desktop UA. But the big problem is businesses now having no web interface at all