Comment by nextaccountic

> What one should do about this? I mean, beside working on lowering that number.

Every business in Brazil has an whatsapp to talk to their clients. Sometimes this whatsapp goes into the phone or computer of a real human being. Other times, it's manned by a bot (usually a dumb choose-your-own-adventure bot - I don't see business using LLMs for this here)

Indeed I use food delivery apps (ifood here) only to check out the menu of delivery restaurants, then I search for them in Google so I can order directly from them through whatsapp. This won't work for some dark kitchens, but other than that it's pretty reliable and avoid the middleman