Comment by cmiles8
Comment by cmiles8 4 days ago
The tech here was good but the product implementation was terrible. These scanners just showed up randomly in places and just sat there unused.
I literally both saw them all over and never actually saw anyone use it.
No clear onboarding pathway, no explanation as to what it did or why use it, no clarity on what happens to the data. Just a box sitting there.
It was as if all the focus was on the tech and nobody bothered to think about how to actually deploy a product to market.
What problem was it solving though? NFC contactless payments is already pretty fast and convenient. I feel like Amazon One Palm was invented to solve for a problem we didn't really have. Thus the failure.