Comment by mrguyorama
Comment by mrguyorama 4 days ago
It only takes 1 employee to staff 20 self checkouts for comparison.
For a full fat grocery store. With zero change or adjustment to the rest of the grocery store. And customers weirdly like self checkouts even when they are a dramatically worse outcome (compared to the highish bar of well trained cashiers)
We like self-checkout because there's hardly ever a line.
An idle self-checkout machine costs the store almost nothing. An idle cashier costs the store wages. So the stores will always skimp on cashiers, leading to lines, wasting my time.