Comment by kergonath
> Uber eats / Door Dash suck so much I have no desire to order delivery food at all other than the two that run their own delivery and I know it will be a consistent experience.
Same. It’s about the only reason why I order from Dominos occasionally. But last week it got delivered by Uber even though I ordered directly on their website. It also took 45 minutes to get delivered instead of the usual 10. So now the only Uber-free delivery I can get is a Japanese restaurant.
Dominos lets people order from Uber Eats but still handles delivery itself. Maybe they fall back to Uber drivers when they are short staffed.
I don’t know of any restaurants that previously had delivery of their own and switched. I’m sure they exist but it’s vanishingly small, for the reasons outlined.
So all DoorDash does is give you the consumer more options. If you don’t like it, you don’t use it and nobody is harmed.
Only a small percent of restaurants delivered in the first place outside of the ones like pizza that still do.