To me it's very easy to understand why people would be upset and post about it online.
1. The company did something the customers did not like.
2. The company's reputation has value.
3. Therefore highlighting the unpopular move online, and throwing shade at the company so to speak, is (alongside with "speaking with your wallet") one of the few levers customers have to push companies to do what they want them to do.
> So me saying I am not going to give them money until they start selling burgers is a meaningless too them.
Sure, but that's because you're you. No offense, but you don't have a following that people use to decide what fast food to eat. You don't have posts about how Taco Bell should serve burgers, frequently topping one of the main internet forums for people interested in fast food.
HN front page articles do matter. They get huge numbers of eyeballs. They help shape the opinions of developers. If lots of people write articles like this one, and it front pages again and again, Anthropic will be at serious risk of losing their mindshare advantage.
Of course, that may not happen. But people are aware it could.
Sure, it is perfectly valid to complain all you want. But it is also important to remember the context here.
I could write an article and complain about Taco Bell not selling burgers and that is perfectly within my right but that is something they are clearly not interested in doing. So me saying I am not going to give them money until they start selling burgers is a meaningless too them.
Everything I have seen about how they have marketed Claude Code makes it clear that what you are paying for is a tool that is a combination of a client-side app made by them and the server component.
Considering the need to tell the agent that the tool you are using is something it isn't, it is clear that this ever working was not the intention.