Comment by consumer451

Comment by consumer451 2 days ago

I have a few computers. Win, MacOS, Fedora, and iOS for mobile.

Out of all the things, the UX I cannot forgive is:

1. Hold Siri button

2. say "Create appointment at 3PM tomorrow."

The result is that no alert/notification/warning of this appointment occurs, unless I open the appointment and create the alert manually, at least at time of event. I cannot imagine any use case where one would create an appointment that required no reminder.

If I had created this appointment via Gmail or even Outlook, and synced... then there are notifications.

My point here is that the UX rot at Apple is not new. I am curious as to how this rot begins at BigOrg, and how it can be cured, if it can be addressed. I have never worked at BigOrg, so I really don't get it. Is there some missing UX role in the c-suite? How does my gripe, or Tahoe... ever happen? I understand how it happens at MSFT, but is this just what happens at all BigOrgs, eventually?

LeoPanthera 2 days ago

Whether appointments have an alert by default or not is a setting in the Calendar app.

Reply View 3 replies

consumer451 2 days ago

Oh wow. Confirmed!
However, can you please explain to me the use case of "Siri, create an appointment at 3PM tomorrow" - where I would want no alert, at time of event, at the very least? I am pretty good at imagining edge cases, and I cannot imagine even one.
I have never been more upset at a default setting. I want to name and shame, and worse. Who made this call, a hippo? Think of the lost productivity at scale. "It just works UX" was supposed to be the entire point of Apple.

Reply View | 2 replies
- LeoPanthera 2 days ago
  
  I would imagine a majority of office workers create appointments with no alerts. They're looking at their calendar all day.
  That's only speculation, but that's why it's a setting. You can have it either way.
  
  Reply View | 1 reply
  
  consumer451 2 days ago
  
  I would entertain this explanation, if actual office productivity calendars like Gmail and Outlook did not only have at time of event alert defaults, but also 10 mins prior by default. You know, like something actually useful.
  Sorry, I have been spinning out on this for a while. I might be ridiculously upset about this. But, remember what Jobs said about boot times at scale?[0] Well...
  [0] https://www.folklore.org/Saving_Lives.html
  
  Reply View | 0 replies