Comment by phil21

fs.com sells primarily b2b. Account managers are normal and customary.

Just decline politely. They are not a bad company in that regard.

I have my issues with FS product itself, as it can be spotty sometimes in terms of compatibility and repeatability (e.g. getting the same optics firmware every time over the course of a couple years) but they typically handle exceptions and problems quite well. Via your account manager contact.

Weird reason to hate a company, imo. Would be far different if they continued to spam you with phone calls/e-mails after you declined the request.

Sounds like both parties dodged a bullet.