Comment by zdware

I agree with your assessment, as a full stack dev with CS degree that just kinda waltzed into Salesforce for the last 5 years. Claude is more capable at delivering the customizability that Salesforce tried to offer with it's "clicks not code" approach. the only thing these CRMs have going for them is enterprise entrenchment.

I also work at Stripe and will be recommending that we migrate our CPQ off of Salesforce for various reasons (agent force is butt, platform limits are silly in 2025 - 6 meg max heap size for a backend transaction?????).