Comment by thekevan
That's selection bias. Most replies in the post were positive.
BrandonM's comment also wasn't that unreasonable in my opinion. Imagine telling someone many years ago that we'd use an app on our phones to get in stranger's car and pay a lot for the privilege as well. His reaction to Dropbox wasn't on point but wasn't tone deaf.
Drew from Dropbox responded to the post at the time and BrandonM responded positively, praising the product.
It was overall a mature and very fair way of saying it wasn't for him.