Comment by grvdrm
Said another way: extra touch might mean more accountable thinking.
Higher touch: "I am responsbile for creating this report. It better be right" Automated touch: "I sent you the report, it's right because it's automated"
Mistakes possible either way. But I like higher-touch in many situations.
Curious if you have links to examples you mention?
The teacher example was from one of those pop-psych books on being more efficient with one's time. I can't remember the title off the top of my head. Another example in the book applied the author's model of thinking to a plane crash in the Pacific. I'm sorry, man. It's been a long time.