Comment by danielodievich
Comment by danielodievich 12 hours ago
Last week there we had a customer request that landed in our support on a feature that I partially wrote and wrote a pile of public documentation on. Support engineer ran customer query through Claude (trained on our public and internal docs) and it very, very confidently made a bunch of stuff up in the response. It was quite plausible sounding and it would have been great if it worked that way, but it didn't. While explaining why it was wrong in a Slack thread with support engineer and another engineer who also worked on that feature, he ran Augment (that has full source code of the feature) which promptly and also very confidently made up more stuff (but different!). Some choice bleeding eye emojis were exchanged. I'm going to continue to use my own intelligence, thank you.
How is that comment relevant to this story about OpenAI's response to perceptions that Google has gained in market share?