Comment by earthnail
Can you elaborate on what the bureaucracy is you experienced? I'm a Hetzner customer since last month and so far I thoroughly enjoy it. Have not encountered any bureaucracy yet.
Can you elaborate on what the bureaucracy is you experienced? I'm a Hetzner customer since last month and so far I thoroughly enjoy it. Have not encountered any bureaucracy yet.
You’re renting an entire infrastructure, I think a bit of KYC is reasonable.
I had more trouble onboarding AWS SES, with a process that felt more like me begging. With which I said fuck it and went with self hosting ever since (on a bare metal server no less)
I was asked for a passport photo when I tried to open an account. They literally asked for a passport photo immediately after the signup form. Like WHAT? I couldn't believe my eyes. The most insane shit I've ever seen.
Quite commonly required by law in Europe; but often times not implemented very seriously by hosting providers, but Germany seems to be an exception.
I remember a time in France for instance, about 15years ago, it was mandatory to provide your ID when bying a mere prepaid sim card. No seller would actually check, and a coworker of mine who used to work for one of the largest french telcos at the time told me that once they ran some stats over the customer database and noticed that most names where from popular comics and TV show. They laughted and moved on. These days, the seller would at least ask for some ID.
aka circling the cattle.
If I was letting some random person rent one of my servers without oversight, I'd sure want to see some ID first.
I think I was still being a bit too harsh even after throwing into my comment that other providers aren't perfect either.
But basically after the initial paperwork I had some issues with my account getting flagged even though I wasn't using it 99.999% of the time. It's not a huge deal for me because I wasn't trying them out for anything serious. I just questioned how often that might happen if I was actually using it seriously and what kind of headaches it could cause me while re-verifying everything with them.
From people I know if everything is going good then their service is great. Server performance is good, pricing is good, etc.