Comment by jauntywundrkind
Comment by jauntywundrkind 21 hours ago
Hetzner has a similar loop. Autopay fails and they lock your account, keeping you from logging in to pay it.
I emailed support, &bthey insisted on a wire transfer. I sent that & they said they didn't get it. I sent them all the details my bank could find, but they kept asking for some paper document, which doesn't exist afaik because it was all done online.
That sounds so incredibly German. They love paper, and have zero understanding when that paper simply doesn't exist in a non-German system.