Comment by jauntywundrkind

Comment by jauntywundrkind 21 hours ago

5 replies

Hetzner has a similar loop. Autopay fails and they lock your account, keeping you from logging in to pay it.

I emailed support, &bthey insisted on a wire transfer. I sent that & they said they didn't get it. I sent them all the details my bank could find, but they kept asking for some paper document, which doesn't exist afaik because it was all done online.

tormeh 20 hours ago

That sounds so incredibly German. They love paper, and have zero understanding when that paper simply doesn't exist in a non-German system.

  • croes 20 hours ago

    Paper works offline and with electricity

    • tormeh 16 hours ago

      Cool. Doesn't solve the problem of German bureaucrats (corporate or government) expecting papers that simply do not exist in the country of the person being requested papers of. This really happens all the time and is quite vexing to the people experiencing it.

      • croes 11 hours ago

        The same is true the other way around. When they expect a digital information that doesn’t exist in your country.

        That’s just incompatible bureaucracies. The medium doesn‘t matter

Javin007 20 hours ago

Wow. I'm not familiar with Hetzner, but it sounds like that's a good thing.