Comment by freehorse
Ime turning windows laptops off is really hard. You tell them to shutdown and they restart for some reason, and it does not seem to be update related because it happens with laptops completely offline too. So you may think that you have shut them down, close the lid, but actually they reboot and when you get to them again they are dead. This happens with some dell laptops but I do not think it is just them. Not all the time but very randomly.
To shut Windows down, press Win+R to see the Run dialog and then type shutdown /s /t 0