> I have this app installed on my phone, and it helped eliminate "digital arrest" scam calls from 5-6 calls per day to maybe one in 2 months.
Yeah, no. Correlation is not causation. Having the app installed doesn't eliminate calls. The app doesn't have the ability to block calls.
Operators like Airtel stepped up and started flagging spam/scam and now warn their users when they recieve a call from flagged numbers.
That's not my understanding.
The TRAI DND app, on IOS, generates a pre-formatted SMS which is sent to the operator on the standard number 1909.
The Sanchar Sathi app sends it to a DOT entity which then routes it to the operator while updating the govt database of reported spammers and scammers. The options are much extensive than just a spam call/sms.
You can report that the individual was impersonating a public official etc while you can not do than at all with the TRAI DND app.
I suggest you try out the platform on their website first before commenting further.
How do you think operators built a database of spammers?
I've been reporting spammers since 2005, since DND rules came into place.
Only in the last year have I seen the spam slow down. Earlier operators would dismiss the complaint saying to it was a "transactional communication," now it's logged with TRAI and the operator and they have less room to manipulate the complaint.