Comment by hshdhdhj4444

In the 90s and early 2000s, my MSN (personal chats with people I knew IRL), Yahoo Chat (chats with people I met in Yahoo Games), ICQ (strangers all over the world) all were different personas and server different purposes.

And yet using those different chat services would have been unimaginable if it wasn’t for Trillian and then later Adium when I moved to a Mac.

Combining them into a single app with a singular UI, the same KB shortcuts, and being able to easily control notifications etc was a game changer.