Comment by WorldPeas

the difference of course being that valve /has/ to keep their customers happy because their average user is savvy at least with browsing the internet, the same can't be said of streaming consumers, many whom I know are emigres from the now-decaying cable infrastructure. Netflix knows this and squeezes their customer base, and while I would like to assume the altruism of Steam, whether by their own design or the will of the public, a solution with friction that low is all that works with that target market.