Comment by tavavex

Is there such a thing as anti-rose-tinted glasses? I feel like this is an example of that.

No one here is saying that Microsoft was good, which seems to underlie your insistence on Clippy being so horrible - they're saying that a mistake like this one wasn't born from anti-user sentiment. Microsoft had engaged in plenty of anti-consumer action by then, but Clippy wasn't an example of it - its inclusion was misguided because the software industry was still in the exploratory phase in terms of UX, and some designers thought that putting silly faces and characters on things would make computers easier to learn and use in the rapidly-expanding market. Which is why you also see less annoying forms of character images pop up in some other Microsoft software of the day, acting as flashier textboxes.

They didn't purposefully waste CPU time by disregarding good software engineering practices (like what's happening everywhere now), they just misplaced a part of the performance budget to something that wasn't very useful. They didn't integrate Clippy as an essential part of the Microsoft experience, making it uplink your actions to Microsoft (which could have been done by then) or making Windows into the "Clippy OS". It was just an interactive help pop-up. If you didn't want it, you could have unchecked it from the very first version's install dialogue, and it would never appear anywhere. You could disable it afterwards. After a short run, Microsoft admitted their mistake and removed this feature for good, even making fun of it in a few Flash shorts and games. Nothing from this list even remotely approaches what Microsoft does today, and they will never return to the already-low-bar that was there 20 years ago.