Comment by joelthelion
Comment by joelthelion 4 days ago
Do they really need to ground the entire fleet for that? One incident for ten thousand planes in the air for years. I'd think that giving airlines two months to fix it would be sufficient.
Comment by joelthelion 4 days ago
Do they really need to ground the entire fleet for that? One incident for ten thousand planes in the air for years. I'd think that giving airlines two months to fix it would be sufficient.
I know someone who is stranded in another continent thanks to this. Trust me, all the understanding I could have as a technical user has been offset by the MASSIVE pain in the ass that is rebooking an international flight. And non-technical users have heard "the plane will not travel because it requires a software update", which does not inspire confidence.
As far as I'm concerned it has not helped with their marketing.
> "the plane will not travel because it requires a software update", which does not inspire confidence.
It actually inspires a lot of confidence to people who can at least think economically, if not technically:
Grounding thousands of planes is very expensive (passengers get cash for that in at least the EU, and sometimes more than the ticket cost!), so doing it both shows that it’s probably a serious issue and it’s being taken seriously.
First, I feel the implication that "if you aren't reassured is only because you're dumb" is unwarranted.
With that out of the way, being expensive does not preclude shoddy work. At the end of the day, the only difference between "they are so concerned about security that they are willing to lose millions[1]" and "their process must be so bad that they have no other choice but to lose millions before their death trap cost them ten times that" is how good your previous perception of their airplanes is.
I think that, had this exact same issue happened to Boeing, we would be having a very different conversation. As the current top-comment suggests, it would probably be less "these things happen" and more "they cheapened out on the ECC".
[1] Disclaimer: I have no idea who loses money in this scenario, if it's also Airbus or if it's exclusively the airlines who bought them.
Yeah should be airlines
It sounds like the fix is fairly quick so probably not as expensive as the max multi month groundings
I doubt anyone is going to sue. Repairs etc are a part of life when owning aircraft. So as long as Airbus makes this happen fast and smooth they’re probably ok
nothing worse than rushing a fix in production - only to find out the fix has caused more damage than the original bug
Yeah, because the alternative is knowing you might kill people due to a mundane engineering known issue.
From their viewpoint, you have to think about what happens if, after they became aware of this vulnerability, there was then a crash because they weren't prompt and aggressive enough in addressing it. That's the kind of thing that ruins your entire company forever.
Yep - Boeing is still dealing with it years later.
(As they should - I’m still very mad at them.)
I imagine it could help with Airbus marketing.
"We take proactive measures, whereas our competitor only takes action after multiple fatal crashes!"