Comment by jsheard

Comment by jsheard a day ago

8 replies

> and give refunds so they get a free pass.

They only begrudgingly conceded refunds in 2015 after the no-refunds policy they had maintained for 12 years was found to be illegal in Australia.

mikkupikku a day ago

Whatever the reason for their policy, it provides a nice sense of safety to Linux gamers. They can buy the game without worrying about compatibility; if the game doesn't run then its two clicks for an automated refund.

nananana9 a day ago

They made the new refund policy worldwide, which they absolutely did not have to.

  • jsheard a day ago

    Sure, but I imagine they saw the dominoes falling and realized that the optics of going down kicking and screaming in endless battles against basic consumer rights would be exceptionally bad. If they hadn't fully conceded then the EU would have been up their ass too before long.

    • [removed] a day ago
      [deleted]
    • aranelsurion a day ago

      > kicking and screaming in endless battles against basic consumer rights

      “Apple has entered the chat.”

      There are so many examples of other companies doing exactly that.

protimewaster a day ago

Also, competing stores like EA's Origin had a pretty friendly refund policy before Valve did, helping to put some pressure on Valve.