> Smaller providers have a much stronger incentive to be reliable, as they will lose customers if they are not.
Hard disagree. A smaller provider will think twice about whether they use a Tier 1 data center versus a Tier IV data center because the cost difference is substantial and in many cases prohibitively expensive.
yeah, I'd like to see hard data on uptimes / reliability between these 2 services before declaring that big = bad and small = good.
FlyIO (and Digital Ocean) had horrible up-time when they first got started. In the last 6-12 months, FlyIO been much better. But they would go down all the time or have unexpected CI bugs/changes.
Digital Ocean accidentally hard deleted user's object stores before their IPO.
This. There's a fundamental logic error here. You simply don't hear about downtimes at smaller providers that often because it doesn't affect a significant portion of the internet like it does e.g. for AWS. But that doesn't mean they are more stable in general.