Comment by mattstainton001

True, but I think you're touching on something important regarding value. Value is different depending on the consumer: for you, you're willing and able to manage more of the infrastructure than someone who has a more narrow skillset. Being able to move the responsibility for areas of the service on to the provider is what we're paying for, and for some, paying more money to offload more of the responsibility actually results in more value for the organization/consumer