United is a disaster of a company. Physicians hate them. Patients hate them. I feel bad for anyone forced to deal with their BS.
Their reputation is so bad I wouldn’t be surprised if they rename the company at some point in hoping people forget that they’re United Healthcare.
I really hope my employer changes to pretty much any of the other ones eventually. I really hate having to argue on the phone with with a poor representative over everything.
Anthem BCBS and Aetna never gave as much trouble. I know they both have their scandals and it's not like I love any American health insurance company, but I definitely rank UHC lower.
My girlfriend is nurse practitioner and she says United is the worst to deal with. They deny everything and it sucks up enormous amounts of time to appeal.