Comment by nusl

Comment by nusl 16 hours ago

19 replies

Different teams, perhaps. No idea. A monster org like this must be massively disconnected internally, specially for non-critical bugs and such.

rs186 15 hours ago

I used to always think like that and try to come up with these excuses.

Until I read the story about how Steve Jobs was mad about the fact that Mac was slow to start and asked teams to fix it. Surprise, they fixed it.

And it's not like nobody could say anything at Microsoft. Someone on HN posted this email (originally from a different website):

https://www.techemails.com/p/bill-gates-tries-to-install-mov...

However, my guess is that this email got nowhere, because the experience of using Windows isn't so different decades later.

What this means is that 1) Microsoft is first and foremost a business oriented company, and what matters to them most is feature set, compatibility, support etc. As long as things mostly work, it's fine. Usability is at the bottom of the list. 2) Windows is just not important to Microsoft any more.

I bet that Satya Nadella has grumbles about bugs and ads in Windows 11, and likely has run into this specific bug first hand. But when he decides that "ads revenue trumps everything" and "these are just small bugs that don't really matter", he immediately forgets about it all.

  • piker 13 hours ago

    "Someone decided to trash the one part of Windows that was usable? The file system is no longer usable. The registry is not usable. This program listing was one sane place but now it is all crapped up."

    In 2003 already; Amazing!

  • jwr 12 hours ago

    > Until I read the story about how Steve Jobs was mad about the fact that Mac was slow to start and asked teams to fix it. Surprise, they fixed it.

    What was different then was that Steve Jobs actually loved computers and used them. That is not the case for our modern computing behemoths (Microsoft or Apple).

    Dogfooding is a thing, and having a person in power who can say "no" is important.

  • transcriptase 15 hours ago

    I just assume the entire Windows team uses OSX on their own time but have some kind of neural defect that prevents them from taking any lessons from it.

    • InitialBP 14 hours ago

      New macbooks with a notch hide icons underneath of the notch and those icons are completely inaccessible without installing 3rd party software to manage your status bar, or turning off a bunch of other software with visible icons on your bar.

      IMO that's a far worse UX than update and shutdown turning the computer back on at the end.

      • Groxx 12 hours ago

        you can finally set a screen resolution that just stays below the notch! I'm not sure when that became available, but I just used it a couple weeks ago.

        • ValentineC 7 hours ago

          The sad thing about the current state of macOS is that I'd rather install an app to manage the menu bar than upgrade to the liquid glass monstrosity that is macOS Tahoe.

          (I'm also not an early adopter. I only went to Sequoia from Ventura a few months ago.)

    • baq 14 hours ago

      OSX is not the paragon of UX, as evidenced by the long list of software I need to install to make it behave in a non-broken fashion.

      That said, I don’t think I disagree with your diagnosis. I’m just afraid they’re lifting more bad parts than good.

    • handsclean 12 hours ago

      Sounds like a hard life. So much time spent on buggy, unintuitive, jumbled, and half-assed OS, then the only time they get away from it, they have to use Windows.

  • 1718627440 8 hours ago

    > I bet that Satya Nadella has grumbles about bugs and ads in Windows 11

    Why should he? If he is really running Windows instead of macOS, what stops him from installing Windows Enterprise or IoT?

  • pif 13 hours ago

    > Microsoft is first and foremost a business oriented company, and what matters to them most is feature set, compatibility, support etc. As long as things mostly work, it's fine. Usability is at the bottom of the list.

    Blame their customers. Those people accepted random reboots for decades.

  • wat10000 14 hours ago

    That Steve Jobs story is from 1983 and the entire Mac team could probably have fit into a reasonably large conference room.

    • jack_tripper 14 hours ago

      I think he's talking about that story about the MacBook Air Presentation to Steve Jobs where he threw the prototype on the floor when he saw how slow it booted so they decided to switch to SSD only storage to mitigate this.

      It's however difficult to verify these stories.

      • wat10000 12 hours ago

        I hadn't heard that one, and I can't find anything online. Considering that the base model MacBook Air had spinning rust for the first two and a half years, I'm skeptical.

        The "Saving Lives" story I'm referring to is unverified but it does at least come from directly someone who was there.

  • ToucanLoucan 14 hours ago

    It’s frankly wild how many weird problems and UX pitfalls I experienced with my first PC in roughly 2005 are STILL issues.

    The fuck is Microsoft having all these engineers work all day on?

SirFatty 15 hours ago

I've been supporting MS as a career for 30+ years, so trust me, I understand that.. and it's a common excuse. But I don't accept it.

hiddencost 15 hours ago

New priorities get funding and promotions, so everyone abandons unglamorous but critical work.